Shipping policy

Shipping Policy

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

For simple flat rate shipping: We offer $6.95 flat rate shipping. Orders over $150 receive free shipping. 

In-store pickup

You can skip the shipping fees with free local pickup at our brick and mortar store located at 5175 Sunset Boulevard, Unit 5, Lexington, SC. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10am-6pm Monday through Friday and 10am-4pm on Saturdays. Please have your order confirmation email with you when you come.

International Shipping

Unfortunately, we do not offer international shipping at this time. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@shopattulip.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please see our Refund and Return Policy for full details.