Refund policy

For In-Store Purchases:

We hope you love your purchase, but we are aware things happen.  We have a 14-day return policy, which means you have 14-days after purchasing your item to return for exchange or store credit only. 

To be eligible for a return for exchange or store credit, your item must be in the same condition that you received it, unworn, unused, no stains odors and with tags. You’ll also need the receipt or proof of purchase.

All jewelry, shoes, queen of sparkles holiday and/or accessories are FINAL SALE. 

All sale items or items purchased at a discount are FINAL SALE. 

You can contact us for any return question at info@shopattulip.com. 

For Online Purchases:

We hope you love your purchase, but we are aware things happen.  We have a 14-day return policy, which means you have 14-days after receiving your item to return for item for exchange or store credit only. 

We do not ship internationally. 

Shipping is FREE for purchases of $150.00 or more. 

To be eligible for a return for exchange or store credit, your item must be in the same condition that you received it, unworn, unused, no stains or odors and with tags. You’ll also need the receipt or proof of purchase. 

Please mail your return to:

Tulip

5175 Sunset Boulevard, Unit 5

Lexington, SC  29072

We are not responsible for items lost in transit.  Please ship with a tracking number. 

All jewelry, shoes, queen of sparkles holiday and/or accessories are FINAL SALE. 

All sale items or items purchased at a discount are FINAL SALE. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at info@shopattulip.com